Article 2 – Applicability

These Terms & Conditions apply to every offer made by Afro Genetics and to every distance contract concluded between Afro Genetics and the consumer.

By placing an order, the consumer agrees to these Terms & Conditions.

Deviations from these Terms & Conditions are only valid if agreed upon in writing.

Article 3 – The Offer

The offer contains a complete and accurate description of the products offered.

Obvious mistakes or errors in the offer are not binding on Afro Genetics.

Product images are a truthful representation of the items. Color variations due to screen settings may occur and do not entitle the consumer to cancellation or compensation.

Article 4 – Formation of the Agreement

The agreement is concluded at the moment the consumer accepts the offer and complies with the associated conditions.

Afro Genetics confirms receipt of the order electronically.

Afro Genetics reserves the right to refuse an order if there are justified reasons to do so.

Article 5 – Prices

All prices are stated in euros and include VAT, unless otherwise indicated.

Shipping costs are clearly displayed before completing the order.

Afro Genetics reserves the right to change prices. Price changes do not affect already concluded agreements.

Article 6 – Payment

Payment must be made using the available payment methods.

Orders will only be shipped after full payment has been received.

If payment is not received, Afro Genetics has the right to dissolve the agreement.

Article 7 – Delivery and Performance

Afro Genetics will execute orders with the greatest possible care.

Delivery takes place at the address provided by the consumer.

Delivery times are indicative and do not constitute a strict deadline.

Delays in delivery do not entitle the consumer to compensation.

Article 8 – Right of Withdrawal

The consumer has the right to withdraw from the agreement within 14 days of receiving the product, without giving any reason.

During the withdrawal period, the consumer must handle the product and packaging with care.

The product must be returned unused, unworn, and in its original condition.

Return shipping costs are borne by the consumer.

Refunds will be issued within 14 days after receipt of the returned product.

The right of withdrawal does not apply to:

• Personalized products

• Products that cannot be returned for hygiene reasons if the seal has been broken

Article 9 – Warranty and Conformity

Afro Genetics guarantees that products comply with the agreement, the specifications stated in the offer, and reasonable standards of quality.

Any defects must be reported in writing within a reasonable time after discovery.

Article 10 – Liability

The liability of Afro Genetics is limited to the amount of the relevant order.

Afro Genetics is not liable for indirect damage, consequential damage, or loss of profit, unless there is intent or gross negligence.

Article 11 – Intellectual Property

All intellectual property rights relating to designs, logos, texts, and images belong to Afro Genetics. Unauthorized use is prohibited.

Article 12 – Force Majeure

In the event of force majeure, Afro Genetics is not obliged to fulfill its obligations. Force majeure means any external cause beyond the control of Afro Genetics.

Article 13 – Applicable Law and Disputes

All agreements are governed by Dutch law.

Disputes shall be submitted to the competent court in the Netherlands.